FamGuard is the app that stands between the scammer and your parents’ BankID. You find out about the call the moment it happens — not a week later.
Dad is getting a call right now. The number is a known scam number. Call him.
+46 771 22 11 22
This looks like vishing.
Your bank never asks you to confirm with BankID over the phone.
The number is real. The call isn’t.
You think: “Not my parents, they’d never fall for it.” It’s not about being naive. It’s a professionally built script, rehearsed on thousands of people. Here it is, minute by minute.
The screen says “Polisen” and shows the real police number. “Good afternoon, this is Detective Andersson. There’s been a series of burglaries in your area, and we’re checking in with all residents.”
A calm voice, official phrasing, no rush at all. He uses their first name and knows the address. “Don’t worry, you haven’t done anything wrong. We just want to help.”
“Your account has already been compromised. To protect your money, you need to verify your identity with BankID — right now.”
BankID opens. It looks like a simple identity check. In reality, it’s the signature on a transfer.
“Your valuables aren’t safe at home. We’ll send an officer.” Forty minutes later, a polite young man with a folder rings the doorbell.
Sunday. You call. “Everything’s fine, sweetheart.” They don’t know yet that the money is gone. Or they do — and can’t bring themselves to tell you.
This isn’t something that “happens now and then”. It’s an industry, and it’s growing faster than parents can learn to resist it.
is what scammers made in Sweden in a single year. That’s the police’s official estimate, not a journalist’s.
increase in female victims over 65 in five years. The elderly aren’t accidental victims. They’re the target.
cases in a single summer month where, after a call “from the police”, someone came to an elderly person’s home and collected their valuables. The month before: 146.
is what the bank refunds if the transfer was confirmed with BankID. Under the rules, that’s an “authorised transaction”.
Money can be saved up again. Other things can’t be brought back.
After a scam, Mum or Dad stops trusting themselves. They don’t pick up when the doctor calls. They’re afraid to open a letter from Skatteverket. They stop using online banking — and depend on you for everything again.
They don’t tell the neighbours. They don’t tell you — until the very last moment. For the elderly, shame is stronger than fear. Many families only find out when the funeral savings, quietly put aside over years, are gone.
And you’re left with one thought that doesn’t go away — not after a month, not after a year:
You’ve already tried. Here’s why it isn’t enough.
An explanation lasts about two weeks. The call “from the bank” comes two months later — in the evening, when they’re tired and no one is around.
The number on the screen is the real number of the police or the bank. It isn’t “unknown”. Spoofing a number costs scammers zero kronor.
The bank sees the transfer after it’s been signed. The warning arrives after the money is gone. Sometimes a day later.
So now you pay their bills, book their doctor’s appointments and handle their letters from Försäkringskassan. That isn’t protection — it’s taking away their independence.
Someone needs to be there at the exact minute the phone rings. You can’t always be. FamGuard can.
One app on your phone and on your parents’ phones. They get a big button and plain words. You get a notification that same minute.
When Mum or Dad gets a call from a number in the scam database, or a dangerous text message, you get a notification. Not a week later. Right now — while the phone is still in their hand.
Mum is getting a call right now. The number is a known scam number (“Polisen” vishing). Call her.
During a suspicious call, a large warning appears on the screen: this is a scam, and here’s what to do to avoid falling for it.
Banks and the police never ask for BankID over the phone. Call back using the number on the back of your card.
A text about a parcel, an email from “Skatteverket”, a link from a “grandchild”? Forward it to FamGuard and get an answer in plain words: scam or not, and why.
PostNord never asks for payment by text message. The link goes to a website created yesterday. Delete the message. Don’t tap anything.
You download FamGuard and add Mum, Dad, an aunt — as many as you need.
They get a link from you. One tap — the app is installed and linked to yours.
Your loved ones are protected from scammers. Everything runs by itself — nothing to set up, remember or look for.
It doesn’t block transfers. Only the bank can do that.
It doesn’t listen to or record calls. We see the number and the text of an SMS — not the conversation.
It doesn’t spy on your parents. You only see threats — not their messages, not their lives.
Stories from families who have already set up FamGuard for their parents.
“I set up FamGuard for my dad because he used to have long conversations with anyone who claimed to be from the bank or the police. Now he says himself that he feels much more confident: the app warns him about a suspicious call, and he knows he just needs to hang up. The best part is that he didn’t have to learn anything new.”
“In the first month alone, FamGuard warned me five times about suspicious calls to my mum. Thankfully, the app recognised that they were scammers, and Mum hung up without being tricked.”
“I signed up the whole family at once: Mum, Dad and my aunt. If any of them gets a suspicious text or a call from a number linked to fraud, I get a notification and can call them straight away. We’ve been using it for two months now, and in that time none of them has been scammed — and my relatives now understand when someone is trying to trick them. This matters a lot to our family, because Mum had already fallen for a scam once, and after that we were constantly worried it would happen again.”
All reviews are published with the authors’ consent.
FamGuard is opening up to its first families. One plan covers all your parents at once.
the average loss per victim of investment fraud in Norway, according to Økokrim. The figures in Sweden are of the same order.
for the whole family. Less than one coffee a week. First month free, cancel with one click.
Yes. FamGuard works on all kinds of phones.
No. We have no technical access to the content of calls — and we don’t want it.
You only see threats: “call from a scam number”, “dangerous SMS”. Not their messages, not their calls to friends, not where they’ve been. We built it that way on purpose — and we show them this on their own screen, so they can decide for themselves.
Any Android from 2019 or iPhone 8 and newer will do. Set-up is one link from you and one tap. After that, everything runs by itself — no extra settings.
Yes. It’s a family plan with no limit on the number of parents. Any of the children can set it up — everyone you add gets the notifications.
FamGuard immediately shows both of you what to do in the first 30 minutes: who to call at the bank, how to block BankID, how to file a police report. In the first half hour, there’s still a chance to stop the transfer.
Because free apps make money from your data. We make money from subscriptions — so we don’t need to know anything about your parents except that scammers are calling them.
The only question is whether the scam gets stopped that same minute — or whether you find out on Sunday, from your parents, that the money is gone.
Protect your parents